Refund Policy

At FMT Host, we strive to ensure customer satisfaction with our hosting services. This Refund Policy outlines the conditions under which refunds may be granted.

1. Refund Eligibility

Refunds are available for the following scenarios:

  • Annual Hosting Plans: Full refund if requested within 30 days of purchase.
  • Monthly Hosting Plans: Prorated refund for unused months if requested within 7 days of purchase.
  • Service not delivered as described on the website.
  • Technical issues that cannot be resolved within a reasonable timeframe.

2. Non-Refundable Services

The following services are non-refundable:

  • Domain Name Registrations
  • SSL Certificates
  • Custom Services and Add-ons

3. Refund Process

To request a refund, please contact our support team with your account details and reason for the request. We will review your request and process the refund within 7-10 business days if it meets the eligibility criteria.

4. Changes to Refund Policy

FMT Host reserves the right to modify this Refund Policy at any time. Changes will be posted on this page, and it is your responsibility to review this policy periodically.

If you have any questions about our Refund Policy, please contact us at [email protected].